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FAQ

Frequently Asked Questions

Q: I need help, where can I get it?
A:
Put in a ticket at https://nlps.incidentiq.com/login

Q: I can't access my @newlondon.org email, how can I get access to it?
A:
Email us at support@newlondon.org with your personal email account.

Q: I don't know my Student Email or Password. What is the information to sign in with?
A: 
Elementary Student Email and Password:

Email: Last Name + Student ID Number @newlondon.org
 (if last name is hyphenated use both names without the hyphen)


Email Password: Nlps20-21


SeeSaw Password: 12345678


A: High School and Middle School Student 
Email and Password:

Email: Last Name + Student ID Number @newlondon.org
 (if last name is hyphenated use both names without the hyphen)


Temporary Email Password: Nlps20-21
 New Password must contain 8 characters, a capital,
a lowercase, a number, and a special character such as @,!, or ?


Q: What is my login info for Clever Portal or Teams?
A: The login info used to sign in to your email account is the same info you will use to sign in to the Clever Portal or Teams.


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